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Privacy Policy

Last updated: September 2026

1. Who we are

Primo Group ("we", "us", "our") is the UK market partner for international food & snack brands, operating across B2B wholesale (Primo Foods) and B2C e-commerce (Primo Direct), supplying TK Maxx and 900+ independent shops.

2. Information we collect

When you submit our Partner Intake form, we collect your name, company, product category, website, email address, and the message you send. We may also collect basic usage data through cookies and standard server logs.

3. How we use your information

We use your information solely to respond to your partnership enquiry, prepare a tailored UK market proposal, and maintain our internal commercial records. We do not sell your personal data to third parties.

3a. Cookies and analytics

Essential cookies keep the site running and remember your cookie choice. Optional analytics cookies record anonymous, aggregated usage (pages viewed, buttons clicked, whether the Partner Intake form was started or submitted) and stay switched off until you accept them. You can change your choice at any time via Cookie Settings in the footer. Full detail is in our Cookie Policy.

3b. Form data handling

Partner Intake submissions are stored in our secure partnership database and are accessible only to authorised members of the Primo Group partnership team, who use them to respond to your enquiry and track its progress. We also run lightweight anti-spam checks on the form; these do not profile you or track you across websites.

4. Legal basis

We process your data on the basis of your consent and our legitimate interest in evaluating and pursuing commercial partnerships.

5. Data retention

Partnership enquiries are retained for up to 24 months, after which they are deleted or anonymised unless a commercial relationship has been established.

6. Your rights

Under UK GDPR you have the right to access, rectify, erase, or restrict processing of your personal data. To exercise these rights, contact us via the partner form on our home page.

7. Contact

Questions about this policy? Reach the Primo Group partnership team through our contact form.